We're here to help make your teamLab Planets Tokyo experience perfect. Get in touch with our support team.
Have questions about teamLab Planets Tokyo tickets? Need assistance with your booking? Our dedicated support team is here to help you every step of the way. We pride ourselves on providing exceptional customer service and ensuring that your cultural experience is nothing short of extraordinary.
Primary Email: info@teamlabplanetstickets.tokyo
For general inquiries, booking assistance, and support questions
Response Time: Within 24 hours
Email: bookings@teamlabplanetstickets.tokyo
For specific booking issues, modifications, and cancellations
Response Time: Within 12 hours
Email: support@teamlabplanetstickets.tokyo
For website issues, payment problems, and technical assistance
Response Time: Within 6 hours
Before contacting us, you might find the answer to your question in our comprehensive FAQ section:
Step-by-step instructions for booking your teamLab Planets Tokyo tickets, including tips for getting the best time slots and pricing.
View Booking GuideEverything you need to know before your visit, including what to wear, what to bring, and what to expect during your experience.
Preparation TipsDetailed information about accessibility features, special accommodations, and support available for visitors with different needs.
Accessibility InfoSpecial information and support for group bookings, including corporate events, school trips, and large group visits.
Contact Groups TeamFor urgent issues related to your booking or visit, please contact our emergency support team immediately.
Emergency Email: emergency@teamlabplanetstickets.tokyo
Available: 24/7 for urgent booking issues
Response Time: Within 2 hours